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10% off all orders over $100, automatically!
10% off all orders over $100, automatically!

FAQ

How will I get the products that I order from this site?

You will be emailed a download link, usually within in a few minutes, but it may take an hour or two, depending on your location and time of purchase.  If you need to re-download your products at any time, follow these steps:

  1. Log into your Account
  2. Go back to the Home Page
  3. Click on Download Files
  4. Select the product you want to download and click on the Download link on the far right side.

 

How can I re-download the products I've purchased?


 

How can I avoid purchasing an item that I already purchased in the past?

 


 

How do I Reset my Password, Email Address and Physical Address?


 Are your ProShow and Photopia products interchangeable?

No.

Any ProShow product can be imported into Photopia, but Photopia products cannot be imported into ProShow.  The last time the ProShow program was coded was around 2017, Photopia came out in 2019.  ProShow wouldn't be able to recognize what a Photopia file is (Photopia also has features that don't exist in ProShow)


Where can I download the Photopia Program for Windows or Mac?